Privacy Policy

Information on personal data processing
Enertech AB (556060-2269) processes your personal data for purposes as described below. Enertech AB serves as the data controller for the processing of your personal data. Contact details: Enertech AB, Box 309, SE-341 34 Ljungby, +46 (0)372 88 000. We endeavour to protect your privacy and wish to provide you with information on the means by which we process your personal data.

What personal data do we collect about you and for what purpose?

For your product warranty to be valid. (Applies to the form titled “Warranty Registration” on www.ctc-heating.com).
Type of processing carried out
  • Registration of installed product(s).
  • Disclosure to a third party regarding details of your installed product(s) and information on where the product(s) is/are installed.
  • Store
  • Register
  • Read
  • Delete
  • Update
Categories of personal data
  • Name
  • Street address
  • Postal code
  • City
  • Telephone number
  • E-mail address
  • Serial number of installed product
  • Property designation
Lawful basis: Enertech’s legitimate interest – involves insuring the products with third parties, which enables us to offer you a long-term warranty.
Retention period: Duration of the warranty period.

Who has access to your personal data?
We disclose your information to third parties such as installers and partners in order that services requested by you can be performed. We also disclose information to insurance companies in order for the products to be insured.

Your rights
Pursuant to the General Data Protection Regulation (GDPR), you have the right to request information regarding what personal data is processed about you and you have the right to request the rectification of your personal data. You also have the right to object to the processing of your personal data and request the restriction thereof, and you have the right to request the erasure of your personal data. In certain instances, you may also request that your personal data be provided to you in a structured, widely used and machine readable format, and that this data be transferred to another data controller (data portability).

To exercise your rights, kindly contact dpc@enertech.se. If you are not satisfied with our service, you also have the right to lodge a complaint with the Swedish Data Protection Authority or other competent supervisory authority in accordance with the GDPR.

This Privacy Policy was last updated on 19/06/2018